Account setup
Create your Magic Testimonials account and organization, sign in, and turn on two-factor authentication. If a teammate invited you, use the link in your invitation email instead.
Create your account
Enter your Email address.
Add your name under Your name (optional). Your teammates see it on the Team page.
Enter your Organization name. Use your public company or team name, because testimonial authors see it in your permission emails.
Choose a Password. The rules are listed under the field.
Click Create account.
If you see Continue with Google, you can use that instead. You then add your name and organization name on the next page and click Create Account.
You are now the Owner of your new organization, and you land in your Inbox. If you see Awaiting Approval instead, your organization needs a review first. That page moves on by itself once you are approved.
Were you invited by a teammate? Do not register here, because that creates a separate organization. Use the link in your invitation email. Add team members shows what happens next.
Sign in
Enter your Email address and Password.
On your own computer, tick Remember me for 30 days if you like.
Click Sign in.
Forgot your password? Click Forgot your password? on the same page and we email you a reset link.
Turn on two-factor authentication
Two-factor authentication adds a second step when you sign in to the app: a code from your phone as well as your password. We recommend it. You need an authenticator app such as Google Authenticator, Authy or 1Password.
Click Settings at the bottom of the sidebar.
Under Your account, click Profile & security.
In the Two-Factor Authentication section, click Enable 2FA.
Scan the QR code with your authenticator app.
Enter the 6-digit code from the app and click Verify & Enable.
Click Download as .txt to save your 10 backup codes. You will not see them again, so keep them somewhere safe, such as a password manager.
Tick I have saved these codes in a secure location and click Close.
From now on, the app asks for a code from your app when you sign in. Two-factor authentication explains how often. Sign out and back in once to check that it works. The browser extension then connects through the website, as Install the browser extension shows. On a computer you trust, tick Trust this device for 30 days to skip the code there.
Lost your phone? On the code page, click Use backup code. Each backup code works once.
If something goes wrong
The form sent me to the sign-in page
You may already have an account with that email address. Click Forgot your password? to get back in.
My password was refused as part of a data breach
That password has appeared in a known breach, so it cannot be used. Choose a different one.
I have been on Awaiting Approval for a long time
Contact us. Getting help explains how.
My authenticator code is refused
Your phone's clock may be out of step. Set the date and time to automatic in your phone's settings, then try the next code the app shows.
Next steps
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