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AI settings

Use your own Anthropic and OpenAI keys for AI captures and Search, and choose the models they use. This depends on your plan, and most teams never need it.

You do not have to set anything here. AI works without it, using our keys and models. Open this page only if you want to use your own AI accounts.

Who can use it

You need an Owner or Admin role, and your own keys depend on your plan. If you see Custom processing configuration is not available on your current plan, see Plans overview.

What your own keys do

  • Anthropic API Key: reads your screenshots, writes video testimonials from their transcripts and suggests tags. AI captures made with this key do not count toward your monthly allowance.

  • OpenAI API Key: finds testimonials by meaning in Search.

You can add either key or both. Each provider bills you directly for what you use.

Add a key

  1. Click Settings at the bottom of the sidebar, then AI.

  2. Under Custom API Keys, paste your key.

  3. Click Save Configuration.

The field then says Key is set. A saved key is never shown again. To replace it, paste a new one. To keep it, leave the field empty.

Saving does not test the key. Under Current Configuration, the In use now line should now end with your key. Then try a capture to confirm that it works.

Choose a model

With your own key, you can choose the model it uses:

  • AI capture model (Anthropic) works with your Anthropic key.

  • Search model (OpenAI) works with your OpenAI key.

A model you pick is used only with your own key. Without one, we keep using our model. The In use now line always tells you which model and key are in use.

If you change the search model

Search has to process all your testimonials again with the new model. This is called re-embedding. Adding your OpenAI key, or resetting to our defaults, can trigger it too.

  1. Click Save Configuration. A warning appears if a re-embed is needed.

  2. Click Save and re-embed, or Cancel.

Progress shows under the search model. Until it finishes, your search results mix old and new matches.

Go back to our defaults

  1. Under Reset Configuration, click Reset to Platform Defaults.

  2. Click Reset to confirm.

This removes your keys and your model choices. Your AI captures count toward your allowance again.

If something goes wrong

AI captures or Search stopped working after I added a key

The key may be wrong or out of credit. We do not fall back to our key when yours is refused. Replace the key, or reset to platform defaults.

Some testimonials could not be embedded

Check your OpenAI key if you use one, then click Re-embed again. If it keeps failing, see Getting help.

My model choice has no effect

Check the In use now line. If it says the platform key, add your own key for that provider.

My key stopped being used after a plan change

If your new plan does not include your own keys, we use ours, and your AI captures count again.

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