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Sending permission requests in batches

There is no button that emails many authors at once. The fastest way is to open one testimonial, send the request, and move straight to the next.

Get ready

Work through the list

  1. Click Testimonials in the sidebar.

  2. Set Status to Inbox. Choose a project too if you are working on one batch.

  3. Click the first card.

  4. In the Permission card, click Send Permission Request.

  5. Click Next at the top of the page, or press the right arrow key.

  6. Repeat until you reach the end of the list.

Previous and Next stay within your Status and project filters. They ignore Display, tags and the search box.

Testimonials from sources with Auto-Approve on are Approved, not Inbox. Set Status to Approved to reach them. See Sources.

If the card says something else

  • Email Missing: click Find Email if you see it, add the email with Edit, or move on.

  • Request Sent: a request already exists. Move on.

Watch the replies

The Permissions page lists every request and whether it was opened. On the Testimonials page, Display set to Awaiting permission shows testimonials waiting for a reply. It does not show ones you have not asked yet, and no filter does.

No reminder goes out by itself. If an author has not answered, click Resend in their row on the Permissions page.

What not to use

  • Bulk Select Actions has no send button. Approve & display sends nothing. It puts testimonials live without asking, except those waiting for a reply, which it holds back. See Bulk actions.

  • Reject and Archive do not cancel a request. The author can still answer. If you change your mind partway, an Owner or Admin can delete a request the author has not answered on the Permissions page.

If something goes wrong

Nobody is replying

Check Email Opens on the Permissions page. If nothing is opened, send one request to your own address and see whether it lands in spam. See Tracking engagement.

Several emails bounced

See Bounce handling. Fix them one at a time.

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