Find author emails
Find author emails looks for testimonial authors in your connected CRM or email tool and suggests their address, so you can send a permission request. Nothing is added until you choose it.
Where to find it
Click Permissions in the sidebar.
Click Find author emails at the top right. This opens the Email Sync page.
What you need
A connected source. Connect one of these under Settings > Integrations: ActiveCampaign, beehiiv, Brevo, HubSpot, KeyMetriq, Kit, Mailchimp, MailerLite or Moosend. You can have one active at a time, and connecting another replaces it.
The author's name on the testimonial. The search works from names.
The author's company, if you have it. It makes matches more reliable. See How email matching works.
Two ways to search
Find Email | Run sync | |
|---|---|---|
Covers | One testimonial | Up to 500 testimonials a run |
Where | Permission card on a testimonial | Email Sync page |
Who can start it | Anyone on your team | Owner or Admin |
Authors with one name | Searched | Skipped |
Results | Straight away, on the card | After a while, in a list to review |
See Find one author's email and Find emails in bulk.
How it works
We search your connected source for contacts with a name like the author's.
We rate each contact HIGH, MEDIUM or LOW.
You choose the right one, or none.
The email goes onto the testimonial, and you can send a permission request.
Accepting a contact also fills in the company, name and photo if the testimonial has none.
What it does not do
It never adds an email by itself. A permission request sent to the wrong person is a privacy problem, so you always choose.
It does not change your CRM. It only reads contacts.
It does not check that an address still works. If your CRM is out of date, the email can bounce. See Bounce handling.
If something goes wrong
It says No enrichment source connected
Connect a source from the list above. See Integrations overview.
Other problems are in Find author emails troubleshooting.
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