Video testimonials
A video testimonial works like a screenshot one, with a player and a transcript on top. Here is what is on the page and how to review it.
Where video testimonials come from
Your own uploads. See Upload a video.
Collection pages. Customers record or upload a video themselves, if you allow it. See Collection pages.
An Endorsal import. Imported videos arrive with the testimonials. See Import from Endorsal.
What is on the page
Open a video testimonial from your Inbox or Testimonials. At the top left you have:
The video. See Playback controls.
Video Transcript, the words spoken in the video. See Transcription.
AI picks, a summary and the best quotes. See Auto-summarization.
Edit Testimonial, with the written text and author details.
The rest of the page works as it does for a screenshot, with status, permission, project and tags.
Review a video
Watch the video, or read the transcript for a quick first look.
Read the Testimonial Text in Edit Testimonial. AI writes it from the transcript, taking out filler words and false starts while keeping the speaker's own words.
Check names and company names, which speech recognition often gets wrong.
Add the author's name and other details if they are missing. AI does not fill these in for a video.
Check How it looks in widgets.
Click Approve.
See Review, edit and approve testimonials for the full workflow.
Videos in your widgets
An approved video can play in a widget. Whether it does depends on your plan and the length of the video. See Plans overview.
An anonymous testimonial never shows its video, because the face and voice would give the person away. It appears as text.
Download a video
Click Download at the top of the testimonial page. The button appears once the video is ready.
Good habits
Ask for a quiet room. Clear speech gives you a better transcript.
Keep it short. A clip with one clear story is easier to review and easier to watch.
Having trouble? See Video troubleshooting.
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